Terms and Conditions
Delivery
Orders placed on this webstore will usually be
dispatched the following working day and are guaranteed to be dispatched within
5 working days of your order when stock is available. In the event of no stock
being available we will notify you via email and you will have the option to
wait until the stock is available or to cancel your order for a full refund.
In the UK goods are dispatched using first class
postage.
To Europe goods are sent via airmail.
In the USA goods are send by local USA postal
services.
Returns
Customers can return books within 7 days of receipt to
the Pushkin Press address. To receive a credit for the returned goods they
must be in mint unused condition. Proof of posting may be required in order to
process your credit.
Privacy
Policy
We are committed to
safeguarding the privacy of our website visitors; this policy sets out how we
will treat your personal information.
(1)
What information do we collect?
We may collect, store
and use the following kinds of personal data:
(a)
information about your computer and about your visits to and use of this
website (including your IP address, geographical location, browser type,
referral source, length of visit and number of page views);
(b)
information relating to any transactions carried out between you and us on or
in relation to this website, including information relating to any purchases
you make of our goods or services.
(c)
information that you provide to us for the purpose of registering with us.
(d)
information that you provide to us for the purpose of subscribing to our
website services, email notifications and/or newsletters .
(e)
any other information that you choose to send to us;
We will not store
any financial information of yours.
(2)
Cookies
A cookie consists of
information sent by a web server to a web browser, and stored by the browser.
The information is then sent back to the server each time the browser requests
a page from the server. This enables the web server to identify and track the
web browser.
We may use both “session”
cookies and “persistent” cookies on the website. We will use the session
cookies to: keep track of you whilst you navigate the website; We will
use the persistent cookies to: enable our website to recognise you when you
visit;
Session cookies will be
deleted from your computer when you close your browser. Persistent
cookies will remain stored on your computer until deleted, or until they reach a
specified expiry date.
We use Google Analytics
to analyse the use of this website. Google Analytics generates
statistical and other information about website use by means of cookies, which
are stored on users' computers. The information generated relating to our
website is used to create reports about the use of the website. Google will
store this information. Google's privacy policy is available at:
http://www.google.com/privacypolicy.html.
Our advertisers/payment
services providers may also send you cookies.
Most browsers allow you
to refuse to accept cookies. (For example, in Internet Explorer you can
refuse all cookies by clicking “Tools”, “Internet Options”, “Privacy”, and
selecting “Block all cookies” using the sliding selector.) This will,
however, have a negative impact upon the usability of many websites , including
this one.
(3)
Using your personal data
Personal data submitted
on this website will be used for the purposes specified in this privacy policy
or in relevant parts of the website.
We may use your
personal information to:
(a)
administer the website;
(b)
improve your browsing experience by personalising the website;
(c)
enable your use of the services available on the website;
(d)
send to you goods purchased via the website, and supply to you services
purchased via the website;
(e)
send statements and invoices to you, and collect payments from you;
(f)
send you general (non-marketing) commercial communications;
(g)
send you email notifications which you have specifically requested;
(h)
send to you our newsletter and other marketing communications relating to our
business or the businesses of carefully-selected third parties which we think
may be of interest to you by post or, where you have specifically agreed to
this, by email or similar technology (you can inform us at any time if you no
longer require marketing communications)[1];
(i)
provide third parties with statistical information about our users – but this
information will not be used to identify any individual user;
(j)
deal with enquiries and complaints made by or about you relating to the
website;
Where you submit
personal information for publication on our website, we will publish and
otherwise use that information in accordance with the license you grant to us.
We will not without
your express consent provide your personal information to any third parties for
the purpose of direct marketing.
All our website
financial transactions are handled through our payment services provider,
Paypal. You should only provide your personal information to Paypal after
reviewing the Paypal privacy policy (available at www.paypal.com). We
will share information with Paypal only to the extent necessary for the
purposes of processing payments you make via our website.
(4)
Disclosures
We may disclose
information about you to any of our employees, officers, agents, suppliers or
subcontractors insofar as reasonably necessary for the purposes as set out in
this privacy policy.
In addition, we may
disclose information about you:
(a)
to the extent that we are required to do so by law;
(b)
in connection with any legal proceedings or prospective legal proceedings;
(c)
in order to establish, exercise or defend our legal rights (including providing
information to others for the purposes of fraud prevention and reducing credit
risk); and
(d)
to the purchaser (or prospective purchaser) of any business or asset which we
are (or are contemplating) selling.
Except as provided in
this privacy policy, we will not provide your information to third parties.
(5)
International data transfers
Not applicable.
(6)
Security of your personal data
We will take reasonable
technical and organisational precautions to prevent the loss, misuse or
alteration of your personal information.
We will store all the
personal information you provide on our secure (password- and firewall-
protected) servers. All electronic transactions you make to or receive from us
will be encrypted using SSL technology.
Of course, data
transmission over the internet is inherently insecure, and we cannot guarantee
the security of data sent over the internet.
You are responsible for
keeping your password and user details confidential. We will not ask you for
your password.
(7)
Policy amendments
We may update this
privacy policy from time-to-time by posting a new version on our website.
You should check this page occasionally to ensure you are happy with any
changes.
We may also notify you
of changes to our privacy policy by email.
(8)
Your rights
You may instruct us to
provide you with any personal information we hold about you. Provision of
such information may be subject to the payment of a fee (currently fixed at £10.00).
You may instruct us not
to process your personal data for marketing purposes by email at any
time. (In practice, you will usually either expressly agree in advance to
our use of your personal data for marketing purposes, or we will provide you
with an opportunity to opt-out of the use of your personal data for marketing
purposes.)
(9)
Third party websites
The website contains
links to other websites. We are not responsible for the privacy policies or
practices of third party websites.
(10)
Updating information
Please let us know if
the personal information which we hold about you needs to be corrected or
updated.
(11)
Contact
If you have any
questions about this privacy policy or our treatment of your personal data,
please write to us by email to books@pushkinpress.com or by post
to Pushkin Press Ltd, 12 Chester Terrace, London, NW1 4ND.
(12)
Data controller
The data controller
responsible for our website is Pushkin Press.
This website privacy policy is based on a template
created by Template-contracts.co.uk
and distributed by Website-law.co.uk.
